Refund and Return

Interpretation & Definitions

▸ Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

▸ Definitions

For the purposes of these Terms and Conditions:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to A2Z Business Services & Solutions, Gibraltar.
• Orders mean a request by You to purchase Products from Us.
• Print-On-Demand (POD) is a business model where products, such as apparel, accessories, or home decor, are produced by a partner company only when an order is received then shipped and delivered to customers.
• Products refer to the items offered for sale on the Service.
• Service refers to the Website.
• Supplier refers to company responsible for stocking, order processing, shipping, and fulfilling the Products available on Our Website.
• Website refers to Bazaar Gibraltar, accessible from https://www.7araka.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

If you wish to cancel an order and stop your shipment, you need to contact us immediately and we will do our best to cancel your order on our Supplier’s order management system.

However, we inform you that, due to Our Supplier’s high level of automation in the management of orders, the timescale in which an order can be cancelled is extremely short. The cancellation process is automatic and, for this reason, if the Supplier’s order management system does not allow a cancellation to be made, this will no longer be possible and Your order will have to be processed.

We advise you to please review your orders, delivery addresses, amounts, products, quantities and attributes thoroughly before placing an order to avoid any inconvenience.

Faulty Products

Upon receiving any order:

• You should always check that the number of received packages matches those sent.
• Inspect each package externally with great care in order to see if there are any signs of it having been damaged or mishandled, such as bumps, dents, holes, packaging in poor condition or any sign that may lead to suspect that the Products may be damaged.
• Please note that You only have 48 hours from the time you receive any faulty Products to report it to Us. Any claims made after 48 hours of receipt will not be accepted.

If you report a faulty Product within 48 hours of receipt, You will need to provide product images to support Your claim. If Your claim is accepted, We will either offer You a full refund or send you a complementary order of the same Product.

Changes to This Refund & Return Policy

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

If you have any questions about this Refund & Return policy, You can contact us:

• By email: info@7araka.com
• By telephone: +350 225 00 229